Mercom/Audiolog/

Witness/Eyretel Systems .(Now Verint) .. has provided a new Vision for the Voice Logger Enterprise Solutions

From the call center, to regional and departmental office operations, and through to the main enterprise, Witness/Eyretel/Mercom/Audiolog Systems (NOW Verint) have come together - creating a leading global provider and innovator of the Voice Logging industry's broadest enterprise hardware and workforce software solution set:

Quality Reporting and Agent Monitoring
Digital, Analog and VOIP recording
Data and Speech analytics
Agent Performance management tools
Call Center and General Workforce management
Learning and eCoaching
Customer feedback management
A full range of professional support, maintenance and consulting services

Now you can: Capture and analyze customer interactions. Improve workforce performance. Optimize service processes. uncover business trends. Discover the root cause of employee and customer behavior. Power the right decisions. Ensure service excellence. And achieve continuous performance improvement across every aspect of customer operations.

Select Communications has been a VERINT-MERCOM/Audiolog partner since 1995. We have over 50 years combined experience with support for the Audiolog and Witness 360 products. Find out more about how to put Verint's Witness Actionable Solutions to work in your organization today! Email us at elikselect@aol.com

Select has found very cost effective solutions to Voice Recording. We now sell and services the AILOGIX SMART TAP